Privacy Policy
Last updated: November 2026
This Privacy Policy explains how Arbor Therapy (“we,” “us”) collects and uses information through this website. For how we use and protect your health information as a patient, see our Notice of Privacy Practices.
Information We Collect
Information you give us. When you fill out a form on this website, we collect what you enter, such as your name, email address, phone number, preferred clinic, and your message.
Information collected automatically. Like most websites, we may collect basic technical information such as your browser type, device, pages visited, and approximate location, using cookies and similar tools.
Please do not send detailed medical information through the website contact form. Our team will contact you to collect what is needed through a secure process.
How We Use Information
We use the information to respond to your questions, help you get started with services, schedule appointments, send text messages you have agreed to receive, improve our website, and comply with legal obligations.
Text Messages
If you check the SMS consent box, we will send you text messages about appointments, reminders, and therapy updates. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell or share mobile numbers or SMS consent with third parties for marketing purposes.
Sharing
We do not sell your personal information. We share it only with service providers that help us run this website and our communications (for example, website hosting, email, and SMS delivery), when required by law, or to protect our rights and the safety of others.
Cookies and Website Tools
This website may use cookies and tools such as analytics, embedded maps, and embedded videos. These providers may collect information under their own privacy policies. You can control cookies through your browser settings.
Translation
The Spanish version of this website is produced by an automatic translation service. If anything is unclear, please contact us.
Security
We use reasonable measures to protect the information we collect, but no website or internet transmission is completely secure.
Children
This website is intended for parents, caregivers, adult clients, and professionals. We do not knowingly collect information online directly from children under 13.
Changes and Contact
We may update this policy from time to time; the date above shows the latest version. Questions? Email [email protected], call (480) 935-0614, or write to Arbor Therapy, 2950 N. Dobson Road, Suite 4, Chandler, AZ 85224.