What Clients and Families Are Saying

In a medical world that focuses on paperwork and procedures, it is often hard to get a facility that really cares. Arbor Therapy cares.

“My wife has been receiving Speech Therapy at Arbor with Michelle since her stroke in 2022. Even though this is a “child clinic”, Michelle has been the best – even better than the other speech therapists my wife has seen. She is compassionate, very kind, effective and works with my wife at “her pace.”

In a medical world that focuses on paperwork and procedures, it is often hard to get a facility that really cares. Arbor Therapy cares. They have always put my wife first.

Eureka, the practice manager, has worked with me directly, assisting with scheduling and potential insurance concerns. Instead of taking a forceful, procedural approach and mandate… she was very tentative to our needs and was able to create a plan that worked for us.

Again… you could tell…. it was all about finding the best outcome for my wife and I… not just what the clinic required due to insurance guidelines.

Thank you Arbor, Michelle and Eureka… you have made this part of my life easy at a time when it is “not so easy”….

God bless you….”

– Dr. Craig Roles, DABCI, DCBCN

They truly listen and respect the needs of both the child and the parents. We are so grateful for the care and support our child receives here.

“We’ve had a wonderful experience at Arbor Therapy! The front desk staff are always kind and welcoming, which makes our child feel comfortable right away. OT Mr. Jaemey and PT Ms. Mauri are both very professional, patient, and attentive. They truly listen and respect the needs of both the child and the parents. We are so grateful for the care and support our child receives here. Highly recommend Arbor Therapy!”

– Lene Y.

They never made me feel like my son was being forgotten. I will always recommend this place!

“Arbor Therapy was amazing to my son Oliver. Michelle and Jovanna are the best speech therapy professionals, they are attentive to the child’s needs and accommodate times for therapy for parents. My son had a little graduation ceremony and he felt so proud of finishing speech therapy. He will forever remember his experience here at Arbor. They never made me feel like my son was being forgotten or not given the proper attention to his needs. I will always recommend this place!”

– Ally A.

Many offices wouldn't go above and beyond like they did. We are so impressed by Arbor and happy our son goes here.

“I can’t say enough kind things about Arbor therapy! They are wonderful and we’ve noticed so many improvements with our son. They also have flexible hours for working parents (our appointments are after 5pm and on the weekend so we don’t have to skip work.) We had an issue with our insurance that they only wanted to pay 20 sessions a year. Arbor let us know weeks in advance so we were not surprised with a big bill. Despite insurance saying we couldn’t appeal, the office filed an appeal anyway and the insurance decided to pay. Many offices wouldn’t go above and beyond to help like that. We are so impressed by Arbor and happy our son goes there”

– Maddy P.S.

Some things require professional help, and these professionals cater to your child’s needs and collaborate with parents well.

“My son began attending occupational therapy with Miss Hannah around the time the Mesa location opened. He loves their gym area that has a ball pit, monkey bars, trampoline, slide, steps, nook with lights below, and wide swing. He’s recently been in the sensory room more. There’s a sensory swing, balancing step, dimmable room to use the visual lights, a machine that vibrates which is very popular with my son’s back.

Miss Hannah is constantly collecting data (sometimes things don’t work and so she adapts the activity to engage) and teaching me so much about my son. She is very patient with my technical questions (this skill relates to prewriting which builds on type things) and receptive to his moods (not doing a preferred activity so she uses First > Then in a way that applies to his needs). We are very grateful for her and the facility. Some things require professional help and these professionals cater to your child’s needs and collaborate with parent(s) well.”

– Wendi M.

She really focused on what I needed and my progress improved week after week. I am so grateful for her help and professionalism.

“I am a teacher who was diagnosed with lymphoma which affected my brain and my central nervous system. I was determined to get back to teaching but needed help with tracking reading and memory and visual discrimination among other things. Joanna was my therapist who developed a plan to work on these areas with me. She really focussed on what I needed and my progress improved week after week. I am so grateful for her help and professionalism. I would strongly recommend her.”

– Julie K.

They are very supportive, friendly, make sessions fun and interesting for my boys and communicate progress reports effectively.

“We’ve been clients of Arbor Therapy since 2000 and my boys see the providers there for several different therapy needs. The staff (both the front office and the therapists) has been nothing but kind, supportive, professional, friendly and knowledgeable. They are also very prompt when it comes to reaching when things need to get done, when there’s a schedule change and prompt in getting back to us when we need help or have questions. Right now, my boys see Ms. Hannah and Ms. Hayley and my boys love working with them and are actually excited to go in for their therapy sessions. They are very supportive, friendly, make sessions fun and interesting for the boys and communicate progress reports effectively. Special shout out to Ms. Jovanna for working so well with my oldest so he was able to graduate from that therapy need… With Arbor Therapy, I know my boys are in good hands.”

– Nefertiti A.B.

My three year old has made amazing progress and loves going to speech. Watching him run to see Jovanna makes me smile every week.

“Everyone in the office are kind and welcoming. Jovanna is amazing to work with. We count down sleep until speech every week. My three year old has made amazing progress and loves going to speech. Watching him run to see Jovanna makes me smile every week. Her kindness and care for her clients is evident in all interactions. We are thankful to have been referred to Arbor Therapy!”

– Karla B.

I would highly recommend Mr. Drew at Arbor Therapy. He is amazing with children, and my son has shown a tremendous improvement in his speech.

“My son has been attending for 2 years now with Mr. Drew. I would highly recommend Mr. Drew at Arbor Therapy. He is amazing with children, and my son has shown a tremendous improvement in his speech. The sessions are set up as games, so he is always engaged. At the end of each session, he gives detailed feedback and answers all of my questions. We are so happy with his progress”

– Edithza A.

We are forever grateful to the therapists at Arbor Therapy, you can tell that they all truly enjoy what they do!

“We love Arbor Therapy. I have two children who see a few different therapists here, for speech and OT and everyone we see has been great to work with. We’ve seen great progress with both of our kids and we are so grateful to the team who works WITH us as parents, to reach the goals that we set together. Ms. Holly, Ms. CarolAnn, Ms. Aubree, Ms. Carmen, Ms. McKayla, they’ve all been kind and are very knowledgeable and have worked really well with my kids. My kids enjoy their sessions, and are receptive to the play/work that is done during their sessions. They look forward to seeing their therapists each week, which as a nervous parent, I love!

Not only are the therapists that we’ve had the opportunity to work with great at what they do, they’re also very helpful to my husband and I as a family in the sense of educating us with new tips and suggestions that may help us at home with our kids journey, for example, regulation tips, emotional awareness tips, learning about different speech processing, learning about our kids’ AAC device(s) etc. We are forever grateful to the therapists at Arbor Therapy, you can tell that they all truly enjoy what they do!”

– Lupita I.